About Us
Robert Bobyack
With over three and half decades of specialized experience with insurance for auto, RV, marine and power sport dealers, Rob is a trusted industry partner to dealers of all sizes. With some of the best-known names in the business as his longtime clients, he is committed to delivering customized insurance solutions at the most competitive prices. Rob has extensive experience building and managing insurance programs from the inside. He leads our Property and Casualty team that works directly with auto dealership clients throughout the country. He has developed a respected reputation over the years and is widely known as a industry expert who is highly proactive, attentive and service oriented.
Phil Mullen
A NADA dealer academy graduate and former auto dealer with 35+ years of retail experience. Phil has extensive experience managing both dealerships and agencies during his career holding leadership positions as national sales trainer and executive management. He has also managed various dealerships during his career as well as a family owned dealership. He was part of the executive management team at the highest volume Lexus dealer in the world. In addition, as general manager, he turned a below average Toyota dealership into the second fastest growing Toyota dealership in the area with a 73% improvement year over year in the extremely competitive Los Angeles auto market.
Michael J Pack
A 35+ year veteran of the warranty F&I provider space, and combined total of 40+ years in automotive Sales/F&I management. Mike's held executive management positions for over 27 years at two of the largest F&I providers in the nation. His vast experience in these roles makes Mike uniquely qualified to customize the most beneficial program for your franchise or independent dealership needs. From a CFC, NCFC, DOWC, Reverse Retro, to a Dealer Owned or a Hybrid structure. In addition, Mike holds a Property & Casualty license in all 50 states .
Matt Chambers
Matt Chambers works with dealership owners and leadership teams to improve performance, increase profitability, and bring greater alignment across their operations. With a background in leading complex strategy and execution initiatives nationwide, Matt has worked alongside organizations—including those operating in and adjacent to the automotive retail space—to address operational inefficiencies, strengthen accountability, and drive measurable financial outcomes. His approach is straightforward—identify what’s not working, fix it, and implement systems that sustain performance over time. He specializes in operational alignment, revenue optimization, and leadership accountability—helping ensure that key areas of the dealership, from variable operations to fixed operations, are working in sync toward shared performance goals. His work often focuses on improving execution, refining processes, and creating clarity across leadership teams. At Champion Dealer Services, Matt brings a disciplined, outside perspective to help dealers navigate an increasingly complex environment—from margin pressure and compliance demands to evolving customer expectations. He partners directly with leadership teams to strengthen performance, improve consistency, and unlock new levels of operational effectiveness
Alana Bobyack
Results-driven Business Administration and management graduate with a strong foundation in operations, customer service, and team collaboration. Experienced in the hospitality industry, where I’ve developed exceptional interpersonal, problem-solving, and organizational skills in fast-paced environments. Known for adaptability, attention to detail, and delivering high-quality customer experiences. Passionate about leadership, continuous growth, and contributing to dynamic teams.